Exchange Policy

Our Exchange Policy

At Jhuma Dresses, we aim to provide the best customer experience. If your product doesn’t fit, is damaged, or you received the wrong item, we offer an easy exchange process.

Eligibility for Exchange

• Product must be in unused condition and in its original packaging.
• You must contact us within 7 days of receiving the product.
• Report the problem (e.g., size issue, damage) via WhatsApp: +91 9330619753.

How to Request an Exchange

If you want to exchange a product, send a WhatsApp message to +91 9330619753 explaining the issue and attaching photos of the product (if damaged). Our team will review your request and contact you with further instructions.

Exchange Timeline

Once your exchange is approved, the process will take 15 to 20 days from the date of approval to complete. We strive to ensure timely service and satisfaction.

Conditions

Exchanges are subject to stock availability. If your desired size or item is unavailable, we will provide alternative options. Items not meeting the above criteria are not eligible for exchange.

Contact Us

If you have any questions regarding the exchange process, feel free to reach us at jhumadress@gmail.com or on WhatsApp: +91 9330619753.