Privacy Policy – Jhuma Dresses

1. Legal Compliance

This policy complies with Indian IT laws, E-Commerce Rules 2020, and Meta policies including WhatsApp Business and Meta Privacy Policy.

2. Information We Collect

• Name, phone number, email, shipping details
• Order and transaction history
• Device, IP, and browser info
• User interactions (site, ads, support)

3. Use of Your Information

• Order processing and delivery
• Customer support (WhatsApp, email, call)
• Marketing personalization
• Tax and legal compliance

4. WhatsApp Cloud API Usage

We use Meta’s WhatsApp API to send updates and support messages. Your number may be securely shared with Meta for delivery. No promotional content is sent without consent.

5. Third-Party Data Sharing

Data is shared only with partners essential to service:

• Couriers: Delhivery, Xpressbees
• Payments: Razorpay, Cashfree
• Analytics: Google, Facebook
• Legal authorities as required

6. Payment Security

All transactions are processed via PCI-DSS-compliant gateways. We do not store any card or UPI details.

7. Cookies & Tracking

Cookies help with:

• Cart & session saving
• Analytics
• Targeted advertising

Browser settings can disable cookies.

8. Your Privacy Rights

• Request to access, update, or delete data
• Unsubscribe anytime
• Send “STOP” on WhatsApp to opt-out

9. Data Retention

We keep data only as long as required for orders, support, or legal duties.

10. Children’s Privacy

We do not knowingly collect data from children under 13 years.

11. Updates to This Policy

This policy may change. Any updates will be posted here with revised date.

12. Contact Us

Email: jhumadress@gmail.com
WhatsApp: +91-8013508258
Website: https://jhumadresses.in